Privacy Policy

Effective Date: 28 October 2024

At Fleur Floristry, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from us. By using our website, you consent to the data practices described in this policy.

1. Information We Collect
We collect the following types of information when you interact with our website:

– Personal Information: When you make a purchase or sign up for our services, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.
– Non-Personal Information: We may collect non-identifiable information such as your IP address, browser type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information
We use your information to:

– Process and fulfill your orders, including delivery of products.
– Provide customer support and respond to your inquiries.
– Send you marketing communications, such as promotions, if you have opted in.
– Improve our website, services, and user experience.
– Comply with legal obligations.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers, such as:

– Payment processors and delivery services.
– IT and website management services to maintain and improve our site.
– Legal authorities if required by law.

These third parties only have access to personal information necessary to perform their services and are obligated to maintain your confidentiality.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet is completely secure.

5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device to help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.

6. Your Rights
You have the right to:

– Access the personal information we hold about you.
– Correct any inaccurate information.
– Request deletion of your personal data, where applicable.
– Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check this page periodically to stay informed.

8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:

Fleur Floristry
Jalan SS 16/1, Ss 16, 47500 Subang Jaya, Selangor
Email: [email protected]
Phone: 012-639 5010